How to Submit Requests at BusPas: To ensure clarity, accountability, and timely execution, all requests at BusPas must be submitted using the appropriate intake form below. These forms standardize how work is requested across the organization and reduce ad-hoc emails, messages, or verbal requests.
Each form is a general intake form. Once submitted, it automatically creates a task in Wrike and routes it to the relevant department head, who is responsible for reviewing the request, setting priorities, assigning resources, and overseeing execution. This allows us to run process and execution in parallel, maintain visibility across teams, and ensure nothing is missed.
Please submit one form per request and provide as much context as possible. If a request spans multiple departments, start with the department that owns the primary outcome; coordination will happen internally. Use of these forms is mandatory.
For systems access, hardware or software requests, integrations, security, infrastructure, and technical support.
Submit an IT request: https://www.wrike.com/workspace.htm#/forms?formid=2576792
For new ideas, pilots, proofs of concept, R&D initiatives, and improvements to products, services, or internal processes.
Submit an Innovation request: https://www.wrike.com/workspace.htm#/forms?formid=2576796
For development, deployment, environments, data pipelines, automation, monitoring, and platform reliability.
Submit a DevOps request: https://www.wrike.com/workspace.htm#/forms?formid=2576802
For deployments, installations, configurations, integrations, documentation, and operational support tied to live products. Submit a Product Operations request: https://www.wrike.com/workspace.htm#/forms?formid=2577108
For CRM requests, sales support, pricing, contracts, reporting, pipelines, and go-to-market execution. Submit a Revenue Operations request: https://www.wrike.com/workspace.htm#/forms?formid=2577111
For marketing, communications, content creation, design, social media, PR, branding, events, and campaigns. Submit a Marketing & Communications request: https://www.wrike.com/workspace.htm#/forms?formid=2577138
For office operations, vendors, scheduling, documentation, internal processes, and general administrative support. Submit an Administrative request: https://www.wrike.com/workspace.htm#/forms?formid=2577151
For invoicing, expenses, payments, budgeting, financial reporting, and accounting coordination. Submit an Accounting request: https://www.wrike.com/workspace.htm#/forms?formid=2577170
For executive-level requests, approvals, escalations, strategic initiatives, or cross-department coordination requiring leadership visibility. Submit an Executive request: https://www.wrike.com/workspace.htm#/forms?formid=2576778
For hiring, onboarding, role changes, policies, performance management, training, and people operations. Submit a Human Resources request: https://www.wrike.com/workspace.htm#/forms?formid=2577179
